The information provided below is strictly for Virbela’s Open Campus. Individual Private Campuses have unique information that will need to be allowed as well. Should you have any questions regarding the requirements for a private campus, please email help@virbela.com.
Virbela relies on multiple hostnames and their associated ports being open to function properly. Please ensure that your network (home, VPN, proxy, or corporate) allowlists the various hostnames and their associated ports as shown below. Note that the information provided is strictly for Virbela’s Open Campus and that individual Private Campuses have unique information that will need to be allowed as well. Antivirus applications (such as McAfee, Norton, etc.) may also cause a blockage. Should you require this information, please email help@virbela.com.
Also, please note that Virbela does not support proxy authentication
Destination Domains and Ports
| Host Name | Ports |
|
w-oc.virbela.com (54.187.34.122) |
TCP 443, TCP 8443 |
| Voice | |
| UDP 20443 | |
| Hosts | |
| https://api.virbela.com | TCP 443 |
| https://game.virbela.com | |
| https://gamegui.virbela.com | |
| https://slides.virbela.com | |
| https://builds.virbela.com | |
| https://assets.virbela.com | |
| https://discovery.virbela.com | |
| https://gateway-us.virbela.com | |
| File Uploads | |
| https://uploads.virbela.com |
TCP 443 |
| https://s3.us-west-1.amazonaws.com/ | |
| https://cognito-identity.us-east-1.amazonaws.com/ | |
| Screensharing/Webcamming | |
|
sr1.virbela.tv (204.236.131.28) |
TCP 443 |
Application Allow List
Sometimes a personal or corporate antivirus or endpoint management software may block Virbela from launching. Please utilize the list below to ensure that antivirus applications do not interfere with the application.
Depending on your antivirus and firewall settings, these may be executables and their locations that you may need to allow on your antivirus and/or firewall for Virbela to work properly.
- C:\Users\"YourUserName"\AppData\Local\Virbela\virbela.exe
- C:\Users\"YourUserName"\AppData\Local\Virbela\UnityCrashHandler32.exe
- C:\Users\"YourUserName"\AppData\Local\Virbela\virbela_Data\Plugins\ZFGameBrowser.exe
- C:\Program Files (x86)\Virbela\virbela.exe