If your Presentation screen stops working, please try refreshing the screen by clicking the refresh button on the top right of the screen.
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/14323/3363415/1690821972828-RWB.gif)
Another step to try if you are still having issues is to restart the Virbela Application. If it continues then restart your computer altogether.
Note: We at Virbela would greatly appreciate it if you could take the time to submit a bug report if this should happen to you. You can find the process to do so by following our Knowledgebase Article How to Report a Bug.
Note: If you still have issues after trying the above, please open a ticket with us by emailing help@virbela.com.