If you experience technical issues in your Private Campus or while using any of our web-based tools, often the best way to remedy the situation is to close the software and log back in. You may also need to restart your computer. If you are prompted to send crash reports to the developers, please submit them so our engineering team can look into the issue.

If you experience any issues that prevent you from using the software, or that haven't been addressed in our knowledge base, please submit a ticket by emailing help@virbela.com.